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ABOUT US

Who We Are

Auctionnect is a global survey and market research platform that empowers individuals to share their opinions, complete tasks, and earn rewards. Our mission is to connect brands and researchers with authentic consumer insights from around the world. Through a variety of surveys and analytical activities, Auctionnect helps businesses understand user preferences, market trends, and product feedback — while rewarding participants for their valuable contributions. We are proud to be operated by Phillip Nova Pte. Ltd., a Singapore-based financial services firm with a long-standing presence in global markets. Founded in 1983 as a member of the PhillipCapital Group, Phillip Nova has built a reputation as a trusted broker and market operator with deep expertise in financial services including foreign exchange, commodity and futures trading, and multi-asset platforms headquartered in Singapore.  This strong foundation enables Auctionnect to deliver reliable, secure, and globally relevant market research solutions. We are committed to upholding data integrity and user trust, giving both survey participants and businesses a dependable platform to engage and grow.

COOKIE POLICY (GDPR COMPLIANT)


Last Updated: 2026-01-01


This Cookie Policy explains how Auctionnect (“we,” “us,” or “our”), owned and operated by Phillip Nova Pte. Ltd., Singapore, uses cookies and similar technologies on our website and platform (the “Platform”).


This Policy should be read together with our Privacy Policy and Terms and Conditions.

1. WHAT ARE COOKIES?


Cookies are small text files that are placed on your device (computer, mobile phone, tablet) when you visit a website. Cookies allow a website to recognize your device, store preferences, enhance functionality, improve security, and analyze usage.


Cookies may be:

  • Session cookies (deleted when you close your browser), or

  • Persistent cookies (stored until deleted or expired)

2. LEGAL BASIS UNDER GDPR


Under the General Data Protection Regulation (GDPR), we rely on the following legal bases:

  • Consent – for non-essential cookies (analytics, marketing, personalization)

  • Legitimate interests – for essential cookies required for security and functionality

  • Legal obligation – where required by law


You may withdraw consent at any time.

3. TYPES OF COOKIES WE USE


3.1 Strictly Necessary Cookies


These cookies are essential for the operation of the Platform and cannot be disabled.


They are used to:

  • Enable secure login and authentication

  • Prevent fraudulent activity

  • Maintain session integrity

  • Protect user accounts


Legal basis: Legitimate interest

3.2 Functional Cookies


These cookies allow the Platform to remember your preferences and settings.


They may store:

  • Language preferences

  • Region or location settings

  • User interface choices


Legal basis: Consent

3.3 Performance & Analytics Cookies


These cookies help us understand how users interact with the Platform.


They are used to:

  • Analyze traffic and usage patterns

  • Improve platform performance

  • Detect errors and optimize functionality


Analytics data is aggregated and anonymized where possible.


Legal basis: Consent

3.4 Marketing & Tracking Cookies


These cookies may be used to:

  • Deliver relevant content

  • Measure marketing effectiveness

  • Prevent repetitive advertisements


We do not sell personal data.


Legal basis: Explicit consent

4. THIRD-PARTY COOKIES


We may allow trusted third-party service providers to place cookies on our Platform, including:

  • Analytics providers

  • Security services

  • Infrastructure and hosting providers


Third-party cookies are governed by their respective privacy policies.

5. COOKIE CONSENT MANAGEMENT


Upon your first visit, you will be presented with a cookie consent banner allowing you to:

  • Accept all cookies

  • Reject non-essential cookies

  • Customize cookie preferences


Your consent choices are recorded and respected.

6. HOW TO MANAGE OR DELETE COOKIES


You may control cookies through:

  • Our cookie preference settings

  • Your browser settings


Disabling cookies may affect certain features and functionality.

7. DATA TRANSFERS


Data collected via cookies may be processed outside your country of residence, including in Singapore and other jurisdictions.

We ensure appropriate safeguards are in place in compliance with GDPR.

8. DATA RETENTION


Cookies are stored only for as long as necessary for their intended purpose or as required by law.

9. USER RIGHTS UNDER GDPR


You have the right to:

  • Access personal data

  • Withdraw consent at any time

  • Request deletion or restriction

  • Lodge a complaint with a data protection authority


Requests may be submitted to:

customer_care@auctionnect.com

10. UPDATES TO THIS POLICY


We may update this Cookie Policy periodically. Changes will be posted on this page with an updated date.

11. CONTACT INFORMATION


If you have questions about this Cookie Policy or data protection practices, contact us at:

customer_care@auctionnect.com

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